Frequently Asked Questions

Everything you need to know about your Attack Shark gear.

What is the typical shipping time for orders?

Standard shipping usually takes 7-15 business days depending on your location. Once your order ships, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for electronic products?

We offer a 30-day return policy for all unused items in their original packaging. If you experience a hardware defect, please contact our support team to initiate a warranty claim.

Do Attack Shark mice and keyboards come with software?

Yes, most of our high-performance peripherals have dedicated drivers available for download on our official website, allowing you to customize RGB lighting, macros, and DPI settings.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Are your wireless products compatible with Mac and Windows?

Our products are designed for universal compatibility. While they are plug-and-play for both Windows and macOS, please check the specific product description for software compatibility.

How do I track my package?

You can track your package by clicking the link provided in your shipping confirmation email or by entering your order number on our 'Track Order' page.